Zylux Contact Information:

At Zylux, we are committed to providing excellent customer service and ensuring you can reach us easily with any questions, concerns, or inquiries. Below is the contact information for our store, operated by Zylux AE LLC, a company registered in the United States of America.

Contact Details

• Trade Name: Zylux
• Legal Business Name: Zylux AE LLC
• Email: contact@zylux.us
• Phone: +1 (919) 806-6456
• Physical Address: 1105 Willowcrest Road, Durham, NC 27703, USA
• Customer Service Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Standard Time (EST)

Business Information

• Company Number: 3106291
• EIN (Employer Identification Number): 39-3766969
• VAT Number: Not applicable (Zylux AE LLC operates in the United States, where VAT is not applied; sales tax may apply based on state regulations)

How to Reach Us

• General Inquiries: For questions about our products, services, or policies, email us at contact@zylux.us or call +1 (919) 806-6456 during business hours.
• Order Support: For assistance with orders, returns, or shipping, refer to our Shipping Policy and Refund Policy, and contact us via email or phone.
• Feedback and Concerns: We value your feedback. Please reach out to us directly to share your thoughts or resolve any issues.

Notes

• We aim to respond to all inquiries within 1-2 business days.
• For urgent matters, calling us during business hours is the fastest way to get assistance.
• Our physical address is used for returns and business correspondence. Please do not send unsolicited items without prior approval, as outlined in our Refund Policy.

Thank you for choosing Zylux. We’re here to assist you every step of the way!